🔍 Case Studies

Real incidents and research reviews: what happened, what the evidence says, and the lesson for everyone else.

All case studies

Case Studies · Research review

Beyond Productivity: How Effective Technology Use Transforms Everyday Life and Well-Being

A Protergates research review of when technology really improves everyday life: time saved, better access to services and well-being, and the trade-offs of overload, surveillance and blurred boundaries.

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Case Studies · Research review

Building Trust in the Digital Age: Technology Compliance, Data Privacy, and Responsible AI Adoption

A Protergates research review of how organisations turn GDPR, California privacy law, NIST CSF 2.0, NIST AI RMF and the EU AI Act into accountable systems with named owners, evidence and regular review.

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Case Studies · Research review

The Human-AI Partnership: How Artificial Intelligence Changes Learning, Decision-Making, and Workplace Performance

A Protergates research review of how generative AI changes knowledge work: where it speeds things up, where it fails, and why skill retention, calibration and unaided performance matter as much as output.

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Case Studies · Research review

The Digital Advantage: How Technology Awareness Accelerates Personal and Professional Development

A Protergates research review of how real digital competence, not screen time, supports faster learning, adaptability and career growth, with practical recommendations for training.

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Case Studies

The $25 Million Video Call: How a Deepfake CFO Fooled an Arup Employee

A finance worker joined a video call with what looked like his CFO and colleagues. Every one of them was fake. What happened at Arup in 2024, and the checks that would have stopped it.

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Case Studies

One Phone Call, $100 Million: The MGM Resorts Help Desk Attack

In 2023 attackers phoned MGM's IT help desk, posed as an employee, and walked away with control of its systems. How it happened, what it cost, and the lesson for any organisation.

Read · 2 min ›